Shipping Times
Processing time(the time it takes to pack your order) is 7-9 business days( this does not include weekends or holidays). All packages are shipped via USPS. GROUND ADVANTAGE SHIPPING TIME IS 2-5 BUSINESS DAYS ,PRIORITY SHIPPING TIME IS 1-3 BUSINESS DAYS and International Shipping 6-14 days. Please be patient with your local USPS. KE Naturals is not responsible for any lost or damaged packages. KE Naturals is not responsible for customs. We do not have any control of shipping once it is out of our possession. Please refer to your tracking number and contact your local USPS for missing package or tracking inquiries.
Shipping Costs
Shipping costs are calculated based on your package size weight and shipping method you choose at checkout. You will be able to see the final shipping cost before paying for your order.
Body Butter Disclaimer
Shea & Cocoa butter are susceptible to hot and/or warm temperatures so it is important to ensure that you are available to receive your product when it is delivered. If product melts as a result of exposure to extreme temperature, solidify by refrigerating. Product softening does not change benefits to the skin. KE Naturals isn't responsible for any products that are melted in transit with carriers.
